When to use a Custom Channel
Use a Custom Channel when a destination does not have a built-in PostRout integration, when your organization publishes through an internal endpoint, or when you need a repeatable manual export format. Availability depends on your plan.
Configuration checklist
- Choose API, webhook, official, or manual behavior as available.
- Set the destination name and ownership clearly.
- Choose the authorization method required by the endpoint.
- Map the title, body, metadata, and other expected fields.
- Store secrets only in credential fields—never inside templates or example bodies.
- Test with non-sensitive sample content before activation.
Operate safely
- 1
Create as a draft
Complete the configuration without exposing it to normal publishing yet.
- 2
Test the endpoint
Confirm authentication, request shape, response handling, and error messages.
- 3
Activate
Activate only after a successful test and a review of the destination account.
- 4
Monitor the first publish
Verify the received payload and resulting remote content.
- 5
Rotate credentials
Replace credentials immediately if access changes or a secret may have been exposed.